Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving
Manage day-to-day manpower outsourcing operations, including workforce planning, recruitment coordination, deployment, redeployment, replacement, and demobilization. Ensure client manpower requirements are consistently met in terms of headcount, qualifications, competency, and timely deployment. Manage client relationships, workforce reviews,
Our Client Our client, an aviation company, seeks to employ a Head, Facilities. Key Responsibilities: Develop and execute the organizations facilities and infrastructure strategy in alignment with business growth plans. Serve as trusted advisor to Executive
Hiring – Accounts Director Location: Ikoyi, Lagos About Company: Our client is a major West African company that specializes in building and construction projects, particularly in mechanical and electrical systems across Africa. Job Summary: The company
JOB SUMMARY The Procurement Officer will manage end-to-end procurement for FM operations — sourcing and purchasing spare parts, consumables, PPE, tools, and subcontracted services, while maintaining supplier relationships, contracts, and compliance documentation. The role blends hands-on