Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving accountability and
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline employees
Manage day-to-day manpower outsourcing operations, including workforce planning, recruitment coordination, deployment, redeployment, replacement, and demobilization. Ensure client manpower requirements are consistently met in terms of headcount, qualifications, competency, and timely deployment. Manage client relationships, workforce reviews, complaints, escalations,
Vacancy: NGO Manager (6 months contract) Location: Surulere, Lagos About our Client Our client is a registered charity in England and Wales and an Incorporated Trust in the Federal Republic of Nigeria. The organization was established to support and
Job Summary: The Recruitment & Staffing Services Officer is responsible for supporting recruitment, staffing operations, employee relations, HR administration, payroll input coordination, and client service activities. The role requires a proactive and detail-oriented professional who can manage multiple priorities
ACR Global is seeking a strategic, results-driven, and highly adaptive General Manager to lead daily operations, drive business growth, and oversee high-level organizational performance. The ideal candidate will bridge executive vision with operational execution, ensuring seamless coordination
Job Summary: As a Quantity Surveyor, you will play a pivotal role in overseeing the contractual and financial aspects of our construction projects. Your key responsibilities will include supporting project delivery teams, closely monitoring costs, and
Our Client Our client, an aviation company, seeks to employ a Head, Facilities. Key Responsibilities: Develop and execute the organizations facilities and infrastructure strategy in alignment with business growth plans. Serve as trusted advisor to Executive Management on
● Lead and manage all BPO sales operations to achieve client revenue, productivity, and profitability targets. ● Develop and implement sales strategies, operational plans, and performance improvement initiatives. ● Monitor sales performance, analyze key metrics, and drive
JOB SUMMARY The HSE Officer will be responsible for embedding and maintaining a strong health, safety, and environmental culture across all Facilities Management operations, covering hard services (generators, electrical, HVAC, plumbing, lifts), soft services (cleaning, landscaping), and security.
Hiring – Accounts Director Location: Ikoyi, Lagos About Company: Our client is a major West African company that specializes in building and construction projects, particularly in mechanical and electrical systems across Africa. Job Summary: The company is