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Provide first- and second-level support for hardware, software, and network issues. Perform routine system maintenance and preventive checks Log, track, and resolve support tickets within agreed SLAs. Assist users with technical issues and provide basic user training where
Were looking for an AI-enabled, product-minded Backend Software Engineer to strengthen the technical foundation of a global, digital-first higher education institution. This is not a traditional backend role and it is not a purely internal one. More