JOB PURPOSE The Unified Communication Engineer is responsible for the support and the maintenance and of the Regional Contact Centre Platform and will provide assistance to the end users. Unified Contact Centre Enterprise solution in this context of JD includes
TITLE: Education Coordinator TEAM/PROGRAMME: Programme Operations LOCATION: Yobe GRADE: 3 CONTRACT LENGTH: 1 year with the possibility of extension. CHILD SAFEGUARDING: Level 3 – the responsibilities of the post may require the post holder to have
The Quality Assurance Analyst is responsible for ensuring the delivery of exceptional customer service by monitoring and evaluating customer interactions across all service channels. The role involves implementing quality assurance standards, assessing compliance with operational and