About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
The Telesales Call Center Representative is responsible for converting warm, pre-qualified leads into confirmed orders through effective outbound calling, product presentation, objection handling, follow-up, and customer engagement. The ideal candidate is a confident, persuasive, and results-driven
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline