About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global
Who we are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline
Company: Kalabash Technologies Department: Operations Reports To: Chief Operating Officer (COO) Location: Lagos, Nigeria (Hybrid) Employment Type: Full-time About Kalabash Kalabash Technologies builds financial and travel infrastructure — cards, instant refunds, payment-linked travel products (PSS), and
Job Title: Customer Service Experience Specialist / Manager Location: Lagos Island Department: Operations / Client Experience Reports To: Head of Client Experience / Operations Director Employment Type: Full-time Job Summary We are seeking an empathetic, detail-oriented,