About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
ROLE OBJECTIVES The Admissions Officer plays a key role in delivering an exceptional and personalised experience for prospective families. This role manages inquiries, tours, documentation, and parent communication throughout the admissions journey. The Admissions Officer works
As an employer of choice, Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. Wellington College International Lagos fully recognises its responsibilities for safeguarding children. Our
As an employer of choice, Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. Wellington College International Lagos fully recognises its responsibilities for safeguarding children. Our
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
PURPOSE OF ROLE To provide efficient and accurate financial and administrative support within Rendeavour Education, ensuring that financial transactions are processed correctly, records are maintained, and the finance office runs smoothly. A specific focus will be
Wellington College International Lagos (WCIL) is a new world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The school is a partnership between Wellington College International (WCI), the global arm
Wellington College International Lagos (WCIL) is a new world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The school is a partnership between Wellington College International (WCI), the global arm
Wellington College International Lagos is a world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The College will deliver premium British education for students aged 3–18, rooted in the British
Vacancy: NGO Manager (6 months contract) Location: Surulere, Lagos About our Client Our client is a registered charity in England and Wales and an Incorporated Trust in the Federal Republic of Nigeria. The organization was established
This is a remote position. Lead Raydas compliance and risk management framework across internal operations and third party vendors. Build and manage the vendor risk management programme, including risk classification, due diligence, KYB and periodic reviews.
About our client Our client is a multi-service provider offering end-to-end solutions across signage, facility management, and property management. They deliver full-cycle signage services from design to installation and maintenance while ensuring efficient facility operations and
Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving
Develop and implement the organizations Total Quality Management (TQM) strategy and quality standards. Monitor and improve quality performance across all business units and client accounts. Lead quality assurance, process improvement, and compliance initiatives to enhance operational
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and
Deliver induction, onboarding, product, process, and systems training for new hires. Facilitate classroom, virtual, and blended learning sessions. Train employees on company policies, culture, values, customer service, and workplace expectations Deliver soft-skills training covering communication, empathy, conflict