MISSION OF THE ROLE Acquire and grow strategic enterprise clients across Sub-Saharan Africa by positioning Multigate’s Treasury & Trade Operating System as the core financial infrastructure powering their treasury, payments, cash & liquidity management, FX, and trade flows.
MISSION OF THE ROLE Acquire and grow strategic enterprise clients across Sub-Saharan Africa by positioning Multigate’s Treasury & Trade Operating System as the core financial infrastructure powering their treasury, payments, cash & liquidity management, FX, and trade flows.
Provide first- and second-level support for hardware, software, and network issues. Perform routine system maintenance and preventive checks Log, track, and resolve support tickets within agreed SLAs. Assist users with technical issues and provide basic user training