We are looking for a VIP Specialist to join our Retention team and take ownership of an assigned portfolio of high-value players. You will build strong, long-term relationships with VIP players, understand their behavior and preferences,
Job Grade: SBO - DM Reports to: Unit Head, Business Process Improvement & Automation Group: Business Process Improvement & Automation Job Overview: Lead the enterprise-wide identification and prioritization of inefficiencies and manual tasks, directing the team