About Company: Our client is a startup technology company that offers software integration, software development, and technology consulting services to major financial institutions in Nigeria. Job Summary: The Company is seeking a detail-oriented and analytical Business
Job Purpose To drive service quality assurance initiatives, monitor performance metrics, and ensure continuous improvement of IT service delivery. Key Responsibilities Monitor SLA performance and service quality metrics. Lead incident and problem management reviews. Develop service
FOC Supervisor (Field Operations Centre Supervisor) Industry: Telecommunications | ISP | Enterprise Connectivity Location: Lekki, Lagos, Nigeria Employment Type: Full-Time Department: Field Operations Centre (FOC) Reports To: FOC Manager Supervises: FOC Coordinators & Field Engineers Monthly