General Information Press space or enter keys to toggle section visibility Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Varied shift M-F with rotating weekends and holidays Posted Date 07/07/2026 Salary
Job Purpose To drive service quality assurance initiatives, monitor performance metrics, and ensure continuous improvement of IT service delivery. Key Responsibilities Monitor SLA performance and service quality metrics. Lead incident and problem management reviews. Develop service
Lead the development, implementation, and continuous review of the organization’s strategic plan, ensuring alignment with the company’s vision, mission, and long-term objectives. Serve as a key advisor to executive leadership by providing data-driven insights and analytical