Salary: 80k basic 20Kpi Job Summary Monitor and evaluate collections interactions to ensure compliance, service quality, and operational standards while identifying coaching opportunities. Key Responsibilities Review calls, chats, and emails using QA scorecards. Ensure compliance with company
This is a remote position. About the Role We are looking for an experienced Contract QA Engineer to help ensure the quality, reliability, and stability of our products across web applications, APIs, integrations, and desktop/AI-powered features. You
Define project scope, objectives, deliverables, timelines, and resource requirements in line with business and client needs. Develop and manage project plans, budgets, schedules, resources, milestones, and deliverables. Lead cross-functional teams, including developers, engineers, QA specialists, business analysts,