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This is a remote position. Build Raydas data warehouse and analytics infrastructure, bringing together product, billing and customer interaction data from multiple systems. Integrate and maintain data from platforms including Segment, PostHog, Customer.io and the core
Deliver induction, onboarding, product, process, and systems training for new hires. Facilitate classroom, virtual, and blended learning sessions. Train employees on company policies, culture, values, customer service, and workplace expectations Deliver soft-skills training covering communication, empathy,