About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
WILL BE ADDED Alaro City Development FZC is an integrated, mixed-use city planned for over 2,000 hectares in the North West Quadrant of the Lekki Free Zone. Alaro City’s vision aim to help create the infrastructure
As an employer of choice, Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. Wellington College International Lagos fully recognises its responsibilities for safeguarding children. Our
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and
ROLE OBJECTIVES The Admissions Officer plays a key role in delivering an exceptional and personalised experience for prospective families. This role manages inquiries, tours, documentation, and parent communication throughout the admissions journey. The Admissions Officer works
This is a remote position. About the Role We are looking for an experienced Contract QA Engineer to help ensure the quality, reliability, and stability of our products across web applications, APIs, integrations, and desktop/AI-powered features.
● Lead and manage all BPO sales operations to achieve client revenue, productivity, and profitability targets. ● Develop and implement sales strategies, operational plans, and performance improvement initiatives. ● Monitor sales performance, analyze key metrics, and
JOB SUMMARY The Helpdesk Officer will manage the facilities helpdesk and CMMS/CAFM system, logging, prioritising, and tracking all maintenance requests from receipt through to resolution. The role is the operational nerve centre of the FM team,
JOB SUMMARY The HSE Officer will be responsible for embedding and maintaining a strong health, safety, and environmental culture across all Facilities Management operations, covering hard services (generators, electrical, HVAC, plumbing, lifts), soft services (cleaning, landscaping),
JOB SUMMARY The Procurement Officer will manage end-to-end procurement for FM operations — sourcing and purchasing spare parts, consumables, PPE, tools, and subcontracted services, while maintaining supplier relationships, contracts, and compliance documentation. The role blends hands-on FM/site