Work Mode: Hybrid Salary: Basic - 70k, KPI - (20-100K) Main Job Description of Inbound Team Agent 1. Customer Support via Inbound Channel Respond to customer inquiries through call platforms. Provide information about products, services, policies, and procedures.
Key Responsibilities: Identify and acquire new loan customers through field marketing and referrals Promote and sell the bank’s loan products to individuals and businesses Conduct credit assessments and ensure proper documentation of loan applications Follow up on
Loan Sales Officer Location: Lagos, Oyo, Osun, Ogun, Ekiti, Kwara Employment Type: Contract Key Responsibilities: Identify and acquire new loan customers through field marketing and referrals Promote and sell the bank’s loan products to individuals and businesses
Key Responsibilities: Identify and acquire new loan customers through field marketing and referrals Promote and sell the bank’s loan products to individuals and businesses Conduct credit assessments and ensure proper documentation of loan applications Follow up on
Salary: 80k basic 20Kpi Job Summary Monitor and evaluate collections interactions to ensure compliance, service quality, and operational standards while identifying coaching opportunities. Key Responsibilities Review calls, chats, and emails using QA scorecards. Ensure compliance with company
About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to lead our
Whether you are already living in Portugal or considering relocating from abroad, this role offers the opportunity to join an international team, develop your professional skills, and experience life in Portugal. The Role As a Customer Support
About BagginsHQ BagginsHQ is a remote-first technology and business services company serving customers and businesses across different markets. We are building a high-performing remote team focused on customer experience, operational excellence, commercial growth, and measurable results. We are
Our client is a fast-growing Nigerian e-commerce company operating multiple consumer product brands. They are seeking to hire a confident, target-driven, and organized Customer Sales Representative to manage high-volume customer interactions through phone calls and WhatsApp. The ideal candidate
We are looking for someone with strong interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will manage both online and in-person customer interactions across social media platforms and the
Job Title: Customer Service Experience Specialist / Manager Location: Lagos Island Department: Operations / Client Experience Reports To: Head of Client Experience / Operations Director Employment Type: Full-time Job Summary We are seeking an empathetic, detail-oriented, and
In partnership with our client, we are seeking a Content Executive to develop and execute the social media and digital marketing strategy for a leading retail brand based in Lagos. You will own the content calendar,
Our client is a technology company solving payments problems for businesses. Their mission is to help businesses in Africa become profitable, envied, and loved. They provide a suite of products to help businesses accept payments online
Job Summary Catilas Resources Limited on behalf of our client, a leading commercial Bank in Nigeria Bank seeks to hire highly motivated Contact Center Agent. The ideal candidate will be confident, target-driven, customer-centric, and possess a proven
About Reliance Health Were a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte dIvoire, with 300,000 people depending
Summary Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and digital
Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of underbanked individuals and small business owners in Nigeria. We provide loans, savings, and fixed
Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed
Were looking for a Recruitment Sourcing Specialist to support a fast-moving staffing and recruiting team by identifying, engaging, and qualifying top talent across a variety of client positions. You will proactively build candidate pipelines through job