Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and
Define project scope, objectives, deliverables, timelines, and resource requirements in line with business and client needs. Develop and manage project plans, budgets, schedules, resources, milestones, and deliverables. Lead cross-functional teams, including developers, engineers, QA specialists, business
JOB SUMMARY The HSE Officer will be responsible for embedding and maintaining a strong health, safety, and environmental culture across all Facilities Management operations, covering hard services (generators, electrical, HVAC, plumbing, lifts), soft services (cleaning, landscaping),