Develop and implement the organizations Total Quality Management (TQM) strategy and quality standards. Monitor and improve quality performance across all business units and client accounts. Lead quality assurance, process improvement, and compliance initiatives to enhance operational performance.
About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
Alaro City is developing a flagship Event Hub, a flexible, high-capacity venue designed to host corporate, social, and community events and position Alaro City as a leading destination along the Lekki–Epe corridor. The Event Hub Manager
ROLE OBJECTIVES The Admissions Officer plays a key role in delivering an exceptional and personalised experience for prospective families. This role manages inquiries, tours, documentation, and parent communication throughout the admissions journey. The Admissions Officer works
As an employer of choice, Wellington College International Lagos is committed to making professional learning and personal development central to its ethos and approach. Wellington College International Lagos fully recognises its responsibilities for safeguarding children. Our
Card Issuance & Fulfilment · Manage the end-to-end card fulfilment process from card request to customer delivery. · Coordinate card personalization with card processors and personalization bureaus. · Ensure timely printing, packaging, and dispatch of debit
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
Wellington College International Lagos is a world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The College will deliver premium British education for students aged 3–18, rooted in the British
Job Summary: The GM Aftersales Workshop is responsible for the overall management, profitability, and performance of the VI’s aftersales business encompassing service, parts, warranty, and customer support. The role ensures that all workshops operate efficiently, deliver exceptional
Job Summary The Head of Digital Banking will lead the strategic transition of our client MFB from a traditional microfinance institution to a fully digital-driven financial services provider. The role is responsible for driving innovation, enhancing
ACR Global is seeking a strategic, results-driven, and highly adaptive General Manager to lead daily operations, drive business growth, and oversee high-level organizational performance. The ideal candidate will bridge executive vision with operational execution, ensuring seamless
African Assets Acquisition is seeking a high-caliber, strategic, and growth-oriented General Manager to direct corporate operations, lead key asset acquisition initiatives, and drive long-term business performance across regional markets. The ideal candidate will bridge executive governance
CEO Drawing Board Limited is seeking a dynamic, strategic, and results-driven General Manager to direct day-to-day corporate operations, oversee studio production and editorial operations, and drive overall media network monetization and scaling. Reporting directly to the
School of Performance is seeking a dynamic, strategic, and results-driven General Manager to direct overall institutional operations, oversee digital learning platform deployment and content development, lead corporate in-plant training expansion, and spearhead revenue growth. Reporting directly
About our client Our client is a multi-service provider offering end-to-end solutions across signage, facility management, and property management. They deliver full-cycle signage services from design to installation and maintenance while ensuring efficient facility operations and well-maintained environments.
Our Client Our client, an aviation company, seeks to employ a Head, Facilities. Key Responsibilities: Develop and execute the organizations facilities and infrastructure strategy in alignment with business growth plans. Serve as trusted advisor to Executive
● Lead and manage all BPO sales operations to achieve client revenue, productivity, and profitability targets. ● Develop and implement sales strategies, operational plans, and performance improvement initiatives. ● Monitor sales performance, analyze key metrics, and
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and
Define project scope, objectives, deliverables, timelines, and resource requirements in line with business and client needs. Develop and manage project plans, budgets, schedules, resources, milestones, and deliverables. Lead cross-functional teams, including developers, engineers, QA specialists, business
JOB SUMMARY The Grounds & Landscaping Specialist will oversee the grounds and landscaping team, ensuring high standards of planting, plant health, irrigation, and general grounds upkeep across the site. The role combines hands-on horticultural and equipment