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About Kora Kora is a global fiat and stablecoin payment infrastructure company. We provide the rails that financial institutions, fintechs, and enterprises use to move money across borders reliably and at scale. We started in Africa
Job Purpose The Head of Call Centre leads the Call Centre function, ensuring every call, enquiry, testimony and complaint is received, logged and routed promptly and professionally. The role owns team performance, service quality, escalations, reporting,