Define project scope, objectives, deliverables, timelines, and resource requirements in line with business and client needs. Develop and manage project plans, budgets, schedules, resources, milestones, and deliverables. Lead cross-functional teams, including developers, engineers, QA specialists, business analysts, and
Deliver induction, onboarding, product, process, and systems training for new hires. Facilitate classroom, virtual, and blended learning sessions. Train employees on company policies, culture, values, customer service, and workplace expectations Deliver soft-skills training covering communication, empathy,