About PalmPay PalmPay is a leading pan-African fintech platform with a mission to make financial services more accessible and inclusive across Africa. With operations in Nigeria and several other African markets, PalmPay delivers innovative products including digital
Salary: 80k basic 20Kpi Job Summary Monitor and evaluate collections interactions to ensure compliance, service quality, and operational standards while identifying coaching opportunities. Key Responsibilities Review calls, chats, and emails using QA scorecards. Ensure compliance with company policies
Alaro City is a joint venture between Rendeavour, the largest new city and industrial park builder in Africa, and the Lagos State Government. It is one of the fastest growing real estate and urban development projects
Job Summary: The Recruitment & Staffing Services Officer is responsible for supporting recruitment, staffing operations, employee relations, HR administration, payroll input coordination, and client service activities. The role requires a proactive and detail-oriented professional who can manage multiple
Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving accountability and
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline employees
About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to lead our
About Reliance Health Were a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte dIvoire, with 300,000 people depending
Job Summary: As a Quantity Surveyor, you will play a pivotal role in overseeing the contractual and financial aspects of our construction projects. Your key responsibilities will include supporting project delivery teams, closely monitoring costs, and
Wellington College International Lagos is a world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The College will deliver premium British education for students aged 3–18, rooted in the British
Wellington College International Lagos is a world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The College will deliver premium British education for students aged 3–18, rooted in the British
Vacancy: NGO Manager (6 months contract) Location: Surulere, Lagos About our Client Our client is a registered charity in England and Wales and an Incorporated Trust in the Federal Republic of Nigeria. The organization was established
Job Summary: The GM Aftersales Workshop is responsible for the overall management, profitability, and performance of the VI’s aftersales business encompassing service, parts, warranty, and customer support. The role ensures that all workshops operate efficiently, deliver exceptional
ACR Global is seeking a strategic, results-driven, and highly adaptive General Manager to lead daily operations, drive business growth, and oversee high-level organizational performance. The ideal candidate will bridge executive vision with operational execution, ensuring seamless coordination
Our Client Our client, an aviation company, seeks to employ a Head, Facilities. Key Responsibilities: Develop and execute the organizations facilities and infrastructure strategy in alignment with business growth plans. Serve as trusted advisor to Executive
● Lead and manage all BPO sales operations to achieve client revenue, productivity, and profitability targets. ● Develop and implement sales strategies, operational plans, and performance improvement initiatives. ● Monitor sales performance, analyze key metrics, and drive
Develop and implement the organizations Total Quality Management (TQM) strategy and quality standards. Monitor and improve quality performance across all business units and client accounts. Lead quality assurance, process improvement, and compliance initiatives to enhance operational performance.
JOB SUMMARY The Generator Technician will be responsible for the day-to-day operation, preventive maintenance, fault diagnosis, and repair of diesel standby generator sets (CAT and Perkins platforms) ranging from mid-range to large industrial capacities, as part
JOB SUMMARY The Cleaning Equipment Operator will operate and maintain a full range of mechanised cleaning equipment ride-on and walk-behind scrubber/dryers, high-speed rotary scrubbers, sweepers, carpet and steam extractors, industrial wet & dry vacuums, height-access cleaning
JOB SUMMARY The Electrical Technician will maintain, inspect, and repair the sites full-scope electrical distribution infrastructure, spanning HV and LV switchgear, distribution boards, transformers, earthing systems, and emergency lighting, working alongside the generator, solar, and UPS