Our Client Our client, a furniture retail company, seeks to employ an Executive Assistant/ Business Operations. Key Responsibilities: Provide high-level administrative and strategic support to the CEO. Manage the CEO’s schedule, meetings, correspondence, and priorities. Prepare meeting
About SmallSmall SmallSmall is building a more seamless and convenient experience for people navigating housing and related services. As we continue to grow, we are looking for an experienced and customer-focused Head of Customer Service to
Wellington College International Lagos (WCIL) is a new world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The school is a partnership between Wellington College International (WCI), the global arm
Alaro City is developing a flagship Event Hub, a flexible, high-capacity venue designed to host corporate, social, and community events and position Alaro City as a leading destination along the Lekki–Epe corridor. The Event Hub Manager
Card Issuance & Fulfilment · Manage the end-to-end card fulfilment process from card request to customer delivery. · Coordinate card personalization with card processors and personalization bureaus. · Ensure timely printing, packaging, and dispatch of debit and
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
Wellington College International Lagos (WCIL) is a new world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The school is a partnership between Wellington College International (WCI), the global arm
Wellington College International Lagos is a world-class co-educational day and boarding school opening in September 2027 in Alaro City, Lagos, Nigeria. The College will deliver premium British education for students aged 3–18, rooted in the British
ACR Global is seeking a strategic, results-driven, and highly adaptive General Manager to lead daily operations, drive business growth, and oversee high-level organizational performance. The ideal candidate will bridge executive vision with operational execution, ensuring seamless coordination
About our client Our client is a multi-service provider offering end-to-end solutions across signage, facility management, and property management. They deliver full-cycle signage services from design to installation and maintenance while ensuring efficient facility operations and well-maintained
Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving accountability and
Develop and implement the organizations Total Quality Management (TQM) strategy and quality standards. Monitor and improve quality performance across all business units and client accounts. Lead quality assurance, process improvement, and compliance initiatives to enhance operational performance.
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline
We are looking for someone with strong interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will manage both online and in-person customer interactions across social media
Deliver induction, onboarding, product, process, and systems training for new hires. Facilitate classroom, virtual, and blended learning sessions. Train employees on company policies, culture, values, customer service, and workplace expectations Deliver soft-skills training covering communication, empathy, conflict