Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and
Our Client Our client, an aviation company, seeks to employ a Head, Facilities. Key Responsibilities: Develop and execute the organizations facilities and infrastructure strategy in alignment with business growth plans. Serve as trusted advisor to Executive
Oversee daily backend operations and ensure timely, accurate delivery within SLAs. Monitor productivity, quality, TAT, accuracy, backlog, and other operational KPIs. Manage client relationships, escalations, reviews, and service delivery. Lead, coach, and manage operations teams, driving accountability
● Lead and manage all BPO sales operations to achieve client revenue, productivity, and profitability targets. ● Develop and implement sales strategies, operational plans, and performance improvement initiatives. ● Monitor sales performance, analyze key metrics, and drive continuous
Lead day-to-day frontline operations and ensure achievement of SLA, KPI, productivity, quality, CSAT/NPS, and revenue targets. Manage client relationships, operational reviews, escalations, contractual commitments, and service delivery requirements. Lead, coach, and performance-manage supervisors, team leads, and frontline employees
In collaboration with our client, a premier luxury real estate company, we are seeking an energetic and target-driven Sales Manager / Business Development Manager. As the Sales Manager, you will be responsible for driving property sales
This is a remote position. Own the fulfilment lifecycle and operational performance Establish proactive controls to identify and prevent fulfilment failures Lead containment and resolution of complex or high impact operational incidents Conduct root cause analysis and